The purpose of the Code Enforcement Program is to maintain and improve the general appearance, health & safety, general welfare, and property values of the City’s residential neighborhoods and commercial districts.  In an on-going effort to maintain the quality of life in the City, the Code Enforcement/NPDES Officer responds to citizen’s complaints regarding observed and alleged violations of the Municipal Code.

Once a complaint is received, a Code Enforcement Officer will conduct an inspection to determine whether or not a violation is occurring.  Once a violation is determined, the Code Enforcement Officer will prioritize the violation as high priority violations (violations that pose an immediate or readily apparent threat to health, safety or the environment, such as prohibited discharge into the stormwater system), medium priority violations (violations that do not constitute an immediate or readily apparent threat to health, safety or the environment, but have the potential to do so if left uncorrected) and low priority violations (all other violations, such as signs).  The Code Enforcement Officer will continue the Code Enforcement process until compliance with the Municipal Code is achieved.

To contact Code Enforcement, please call 949.635.1800 ext. 6703 (voicemail is available 24 hours a day).  You can also file a complaint online through the City's Community Connection application or mail a complaint directly to the Code Enforcement Division at City Hall.  The names of all complainants are maintained in confidence by the City and will not be released except pursuant to discovery during litigation or a Public Records Act request unless there is a compelling reason to not disclose their identity.

For more infiormation on the most common types of Code Enforcement issues, please refer to the options provided in the left column.