The Mayor and City Council recognize that it is important to hear from those who are affected by the decisions they make. The City of Rancho Santa Margarita wants you to know that there are many ways to let your voice be heard.
- Visit the City’s customer request management system, “RSM Community Connection” to submit comments, ask questions, or report a city maintenance repair issue (pot hole, etc.). Simply click on the RSM Community Connection quick link on the City’s homepage at www.cityofrsm.org to access City Hall anytime from anywhere. Your message will go directly to the staff member responsible for review and response.
- The City Directory on the City's website has email links and phone numbers for City Council members and staff.
- Letters may be sent to: City of Rancho Santa Margarita, 21122 El Paseo, RSM, CA 92688.
- From time to time, there may be important issues for which the City Council or staff may want to reach out to residents and businesses to gather comments. Surveys may be posted to facilitate that effort. To gather as many responses as possible, an announcement will be made on the City’s website homepage and in the City’s e-Newsletter when surveys are used.
We hope you find these tools helpful. If you have any questions, please contact City Hall at (949) 635-1800.